Privacy

Policy

Privacy Policy

Group Getaways – a trademark of Titans RE AG
Löwenstrasse 25, 8001 Zurich, Switzerland
Last Update: 01 July 2025

1. Introduction

We value your privacy and are committed to protecting your personal data. This privacy policy explains how Group Getaways (Titans RE AG) collects, uses, and protects your information in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. What Data We Collect

  • Contact details (name, email, phone – for contracts also addresses)

  • Travel preferences and special requests

  • Booking history and payment details

  • Communication and support queries

3. Why We Use Your Data

  • To provide our travel concierge services

  • To process payments and reservations

  • To communicate with you about your journey

  • To improve our services and platform

4. Legal Basis for Processing

We process your data based on:

  • Your consent

  • Our contract with you (travel bookings)

  • Legal obligations (e.g., accounting)

  • Legitimate interests (service improvement, fraud prevention)

5. Sharing Your Data

We only share your data with:

  • Experience partners involved in your travel program

  • Payment and IT service providers under confidentiality (general terms or contract)

  • Authorities when legally required

6. Data Retention

We retain your data only as long as necessary to fulfill our services and legal obligations. Booking records may be stored for up to 10 years for tax and audit reasons.

7. Your Rights

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion (where applicable)

  • Withdraw consent at any time

  • File a complaint with the relevant authorities

8. Contact

For any questions or data requests, contact: getaways@titans.re or business@titans.re 

9. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to accept or reject cookies when you visit our site. Essential cookies are required for the site to function properly. For analytics, we use tools such as Google Analytics in compliance with applicable laws.

10. GDPR Art. 27 – EU Representative

As a Swiss company, Group Getaways is currently exempt from appointing an EU representative under Article 27 GDPR. Should our data processing activities within the EU significantly expand, we will appoint an EU representative as required.

Contact

We are always available at hello@group-getaways.com for support or clarification.